Answers to common questions about our services

When will I receive my order?

Generally, your order will be dispatched within 2 to 3 working days after your transaction has been confirmed. However, depending on the product the dispatch time may vary. You will also be notified via email when the product(s) are shipped to you.

Damage/Wrong Product Received What to do?

In case you received the damaged or wrong product:

You can email us at care@nurserylive.com within 48 hours after receiving the order including :

1) Order number

2) Images of the product

What are the Payment Mode Available?

We will resolve your concern within 48 working hours.

We accept Online Payments by Debit Card, Credit Card, Net banking, Cash on Delivery, and Bank Transfer.

If you choose Bank Transfer as the Payment Options, Please call us on +91-6372771767 and confirm the same or send us an email on queries.thenurseryworld@gmail.com with the payment details.